QuickSend is a feature that allows users to instantly transfer cryptocurrency to other WhiteBIT AU users by simply using their nickname. This tool is designed to provide an efficient and secure transaction experience. With no fees and immediate processing, QuickSend offers more convenience, making it an ideal solution for those who need to make fast crypto transfers.
QuickSend is built around a chat-style interface that helps users manage contacts and transfers in one place.
You can assign custom display names to your contacts:
- Open the QuickSend chat list.
- Long-press the contact or open the User Details page.
- Assign a custom display name.
- Confirm the changes.
The original username remains visible underneath the custom name.
It is also possible to pin your contacts. To do this, you need to:
- Open the QuickSend chat list.
- Long-press the conversation you want to pin.
- Select Pin.
Pinned chats remain fixed at the top of the list regardless of new messages and are marked with a pin indicator.
To unpin the chat:
- Long-press the pinned conversation.
- Select Unpin.
Please note: QuickSend is not available to our users in the European Union.
QR Code and Contact Sharing
Each user has a personal QuickSend profile that includes a unique QR code and a shareable nickname.
How to share your QR code:
- Open your Profile page.
- Select the QR code.
- Share it with another WhiteBIT AU user using the system share sheet.
How to add a contact using a QR code:
- Tap the QR icon in the search bar.
- Scan another user’s QR code.
It allows contacts to be added without manually entering nicknames.
How to Access QuickSend?
To access this feature, you are required to complete the identity verification process on the exchange. Enabling 2FA (two-factor authentication) or a Passkey is not mandatory for the QuickSend option, since if you don’t have them enabled, you will still be able to confirm the transfer using a code sent to your email. However, we strongly recommend that you enable this additional layer of protection.
To access QuickSend on the website, follow these steps:
- Go to the WhiteBIT AU main page.
- Hover your cursor over the Products section in the upper-left part of the screen (in the header).
- Find the QuickSend tool among U FINANCE options (the third option on the list).
Users opening QuickSend for the first time see a guide that explains QR profile features and chat management. The main screen also includes a helper titled “How to Make Your First Transfer". It can be reset from Profile settings if needed.
How to Send Funds via QuickSend?
- Select the receiver:
- Open the QuickSend interface.
- Enter the receiver’s nickname in the search bar.
Helper text explains the nickname format.
- Alternatively, scan the receiver’s QR code.
Important: on this page, you can block other users and not receive transfers from them or send funds to them.
- Select the cryptocurrency you wish to send from the available options.
- Enter the transfer amount.
- Minimum amount: 1 USDT
- Maximum amount: No limit
- Add a message if needed (up to 100 symbols).
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Confirm the transaction with an email code and 2FA code or Passkey (if it is activated on your account).
Important: you have only 10 seconds to cancel the transaction.
Ready! Once the transaction is successful, you can check the QuickSend transaction history with a specific Receiver in a personal chat between you and the Receiver.
If you click on the message, the transaction details (date, amount) are displayed. You can also use a “Send again“ button that leads to transfer creation and allows you to send funds to this Receiver again.
Please note that if you decide to repeat this transfer, all the main data (currency, amount, message) is duplicated, but you can change it.
Support
In case of any questions related to the functionality of our exchange, you can:
- Leave a request on our website;
- Write to the support email: support@whitebit.au;
- Write to the chat using the button
in the lower right corner of the screen.