Depositing with AUD on WhiteBIT Australia is one of the ways to fund your account and start trading on our exchange.

To do this successfully, follow our instructions:

1. Navigate to the deposit form in the application

Open the main page of the application and click the “Deposit” button. You can also go there by clicking the “Wallet” tab and then “Deposit” button.

2. Currency selection

Find the AUD in the list or search AUD in the search bar and then click on it.

3. Provider selection

Click “AUD Banking Circle". 

If this is your first time, you will be asked to generate your account details. Tick the box to consent and then click “Connect”
Your account is being generated. This is a one-time operation, as it is your first time depositing via this method.
Please check back soon and refresh the page.
It may take up to 15 minutes.

4. Fees and limits

By default, there is a daily deposit limit and a per transaction deposit limit of 15,000 AUD.

We also recommend checking the information about the minimum deposit amount by clicking on the icon next to the fee percentage.

All fees and limits for depositing, as well as available providers, are displayed on the Fees page.

Please note: if the transaction amount or daily volume exceeds 15,000 AUD, we may request additional data such as source of funds that would help us to process your request.

5. Deposit information

Enter the deposit amount in the “Amount” field and click the “Generate and send payment” button.

To send funds, copy bank details from the “Payment sent” window and paste it into your banking application. Payment details are generated individually for each deposit.

6. Payment verification

To check your deposit details, go to the Wallet section of the WhiteBIT Australia app and click on the “History” icon. In the “Deposit” tab, you will be able to see the details of the transaction.

Frequently asked questions:

How long does the bank transfer take?

Bank transfer times usually take 0-2 business days. Some banks may hold your transfer for 24 hours.

My bank won’t let me deposit, why?

Your bank's policy may not allow transfers to cryptocurrency exchanges. Please reach out to your bank if you experience this issue. Unfortunately, we are unable to control the decisions banks make regarding transfers to cryptocurrency exchanges.

Depositing is not available. What should I do?

Periodically, due to a technical update, the depositing and withdrawal of certain assets are temporarily closed. Our Telegram channel “WhiteBIT Notifications” is the primary source of information regarding the availability of specific asset functionalities.

More detailed information about technical updates can be found in this article.

Support

In case of any questions related to the functionality of our exchange, you can:

• Leave a request on our website;
• Write to the support email: support@whitebit.au;
• Write to the chat using the button in the lower right corner of the screen.