Depositing with AUD on WhiteBIT Australia is one of the ways to fund your account and start trading on our exchange.

To do this successfully, follow our instructions:

1. Navigate to the deposit form 

Click the yellow “Deposit” button in the upper-right corner of the screen.

2. Currency selection

Click on the Currency search bar and search for “AUD”.

3. Provider selection

Click AUD Banking Circle provider. Next, read the disclaimer and if you agree, tick the box to give consent, then click Connect.

Your account is being generated. This is a one-time operation, as it is your first time depositing via this method.
Please check back soon and refresh the page.
It may take up to 15 minutes.

4. Fees and limits

By default, there is a daily deposit limit and a per-transaction deposit limit of 15,000 AUD.

We also recommend checking the information about the minimum deposit amount by hovering over the icon next to the fee percentage.

All fees and limits for depositing, as well as the available providers, are displayed on the Fees page.

Please note: if the transaction amount or daily volume exceeds 15,000 AUD, we may request additional data such as source of funds that would help us to process your request.

5. Deposit information

Enter the deposit amount in the “Amount” field and click the “Generate and send payment” button. To send funds, copy bank details from the “Payment sent” window and paste it into your banking application. Payment details are generated individually for each deposit.

From the moment the payment data is generated, you have 7 days to make the payment after which it will be impossible to make the transfer. All sent funds will be returned to the bank.

The owner of an account at the exchange can only top up his/her balance with AUD if the name and surname indicated in the KYC (identity verification) match the name and surname of the account holder at the bank.

Please note: the deposit may be returned if:
- payment from a third party (individual or legal entity not verified);
- the purpose is incorrectly indicated (loan, investment, in debt, for a product/service, etc.);
- if it more than 15,000 AUD per day and does not provide a source of funds within 2 working days;
- recipient’s details are incorrect.

6. Payment confirmation

This information can be found in the “History” — “Deposits” tab.

Frequently asked questions

How long does the bank transfer take?

Bank transfer times usually take 0-2 business days. Some banks may hold your transfer for 24 hours.

My bank won’t let me deposit. Why?

Your bank's policy may not allow transfers to cryptocurrency exchanges. Please reach out to your bank if you experience this issue. Unfortunately, we are unable to control the decisions banks make regarding transfers to cryptocurrency exchanges.

Depositing is not available. What should I do?

Periodically, due to a technical update, the depositing and withdrawal of certain assets are temporarily closed. Our Telegram channel “WhiteBIT Notifications” – is the primary source of information regarding the availability of specific asset functionalities.

More detailed information about technical updates can be found in this article.

Support

In case of any questions related to the functionality of our exchange, you can:

• Leave a request on our website;
• Write to the support email: support@whitebit.au;
• Write to the chat using the button in the lower right corner of the screen.